Refund policy

 We have a 7-day replacement policy, which means you have 7 days after receiving your item to request a replacement. 

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase. 

To start a replacement, you can contact us at cottage28@mail.com.

If your replacement is accepted, we’ll send you an item of equal value. 

You can always contact us for any question at cottage28@mail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Unfortunately, we cannot accept returns on anny items due to them being custom made products.

 

Refunds
We do NOT offer refunds. Items are customized and made to order. However if any damages occur during shipping you can file a postal claim and we will replace items of equal value.